FierceHealthcare.com- If you’ve got it, flaunt it. That’s the message from fiercehealthcare on patient satisfaction scores. Instead of simply looking at 3rdparty patient satisfaction measurement as a hurdle to cross for reimbursement, many organizations are using these scores as marketing tools. Hospitals in California, Minnesota, and elsewhere are posting HCAHPS data on Facebook, Twitter and [...]
Posts Tagged ‘Twitter’
Show off patient satisfaction scores to drive business
Posted in HCAHPS, patient engagement, Satisfaction, tagged Facebook, Patient Experience, Twitter on December 27, 2011 | Comments Off
KevinMD on Patient Engagement
Posted in behavior change, Patient Communication, patient engagement, patient experience, Patient-Centered Care, tagged CNN, Communication, Facebook, Forbes, KevinMD, patient engagement, Patient Experience, Twitter, Wall Street Journal on May 11, 2011 | Comments Off
QUESTION: There is so much talk about patient-centered care now that the issue often feels less like a movement than a collective talking point. We asked some of our favorite bloggers, entrepreneurs, clinicians and thought leaders where they saw the line between rhetoric and action. We will feature their answers all week. Dr. Kevin Pho [...]
Charting the E-Patient Experience
Posted in Chronic Condition Management, Disease Management, Internet Use, Patient Communication, Patient Education, patient engagement, patient experience, Satisfaction, tagged Communication, Cool Infographics, Digg, Facebook, Information graphics, Patient Education, patient engagement, Patient Experience, Twitter on November 5, 2010 | Comments Off
Here’s a great new infographic from Path of the Blue Eye and the blog Cool Infographics.
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