HealthLeaders Media—A fascinating article in HealthLeaders recently asked if patient satisfaction scores should be weighted by a “regional grumpiness factor.” The argument (supported at least tepidly by a pair of experts) is that certain regions of the country (namely New Jersey, New York and Pennsylvania) are filled with complainers who will not be happy with [...]
Posts Tagged ‘Reimbursement’
Are Grumpy New Yorkers To Blame for their Hospitals’ Poor Performance?
Posted in HCAHPS, Patient Communication, patient engagement, Satisfaction, tagged Communication, HCAHPS, patient engagement, quality, Reform, Reimbursement on January 31, 2011 |
Value-Based Purchasing is Coming
Posted in Financial Outcomes, tagged Centers for Medicare and Medicaid Services, Communication, Hospital, Medicare, patient engagement, Patient Experience, pay for performance, quality, Reimbursement, reporting, United States, value-based purchasing on January 27, 2011 |
Hospital Review- The “son of Pay-for-Performance” is here. Or at least, it will be here in July. After collecting baseline data from 25 initial quality measures over the past few years, CMS is ready to start using this data to more deeply impact reimbursement levels. Starting July 1, 2011 hospitals will be measured for improvement [...]
Focus on Readmissions Hopes to Ground “Frequent Flyers”
Posted in Clinical Outcomes, Financial Outcomes, tagged Patient Safety, Readmissions, Reimbursement on January 18, 2010 |
Hospitals & Health Networks – A flurry of regulatory and legislative activity has put readmissions on the hot list for hospital executives across the country. CMS, Aetna and other payers are focusing on readmissions as a way to cut costs and improve quality. Now hospital executives are looking for evidence-based ways to cut down on [...]
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