First, thanks to the contributors and the readers for making this series a huge success. Clearly, our understanding of health literacy is in its infancy and there are many ways to start attacking it. But despite the diversity of topics and approaches that were discussed, a few themes emerged. It’s essential to meet people where [...]
Posts Tagged ‘Patient Flow’
Health Literacy and Beyond
Posted in Health Literacy, Patient Communication, Patient Education, patient engagement, patient experience, Patient Safety, Satisfaction, tagged Communication, Education, health, Health care, Health literacy, Patient, Patient Education, patient engagement, Patient Experience, Patient Flow, United States on November 2, 2010 |
Engaging the Patient—A new forum for solutions
Posted in Emmi Solutions, Opinions, patient engagement, tagged Care Management, Chronic Condition Management, Communication, informed patient, Medication Safety, patient engagement, Patient Flow, Shared Decision-Making on March 4, 2010 |
The list of people voicing concerns about America’s healthcare system is endless. This blog is different. Engaging the Patient will be a forum for new ideas, new approaches and proven solutions—all with a focus on (you’ve probably caught on to it) patient engagement.
Patient Experience and Patient Flow
Posted in Clinical Outcomes, Efficiency, patient engagement, Satisfaction, tagged OR Scheduling, Patient Flow on February 11, 2010 |
HealthLeaders Media- This article explores the ways Heartland Health used information gleaned from patient experience surveys to improve patient flow throughout the hospital and save hundreds of thousands of dollars in the process. The St. Joseph, Missouri- based health system found that late-start surgeries were driving down patient satisfaction scores. Their OR scheduling solution improved [...]
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