KevinMD – A couple weeks ago, author and blogger, Dave deBronkart discussed the uncertainty and frustration surrounding patient diagnosis, stating “People who want certainty – physicians or patients – are kidding themselves. And if we expect docs to be perfect, it’s a setup for dysfunction”. DeBronkart himself is a cancer survivor with a 50% chance [...]
Archive for the ‘Health Literacy’ Category
Expecting doctors to be perfect is a setup for dysfunction
Posted in empathy, Health Literacy, Patient Communication, patient engagement, patient experience, Satisfaction, tagged Cancer survivor, Communication, Conditions and Diseases, Dave deBronkart, e-Patient Dave, KevinMD, patient engagement, Patient Experience, Shared Decision-Making on December 15, 2011 | Comments Off
Thought Health Literacy Month Was Great? There’s More…
Posted in HCAHPS, Health Literacy, Incentives, Internet Use, Patient Communication, Patient Education, patient engagement, patient experience, Patient Safety, Patient-Centered Care, tagged Chronic Condition Management, Cleveland Clinic, Communication, Health literacy, informed patient, Medication Adherance, patient engagement, Patient Experience on October 31, 2011 | Comments Off
First, thanks to all of the contributors for a truly amazing month of thoughts and insights. From Gary Schwitzer’s excellent piece on the challenges of reporting on and reading about medical information in the news, to Helen Osborne and Diana Dilger’s view of challenges from the patient side, to Cynthia Baur and Cindy Brach’s information [...]
Just Jump In. Try It. See What Happens. (Share Your Expertise)
Posted in Health Literacy, patient engagement, Technology, tagged Health care, Health literacy on October 27, 2011 | Comments Off
Michael Villaire, MSLM- A few years ago, I was giving a health literacy lecture at a nursing conference. At one point in my lectures, I generally show a clip with edits from the excellent AMA Foundation video, “Help Your Patients Understand.” I am one of those compulsive people who check – and double-check – everything [...]
CDC Planning for Change: The National Action Plan to Improve Health Literacy
Posted in Health Literacy, Patient Communication, Patient Education, patient engagement, tagged Centers for Disease Control and Prevention, Communication, Cynthia Baur, Health literacy, National Action Plan, Patient Education, patient engagement, Patient Experience, United States Department of Health and Human Services on October 25, 2011 | Comments Off
Cynthia Baur, PhD- In 2006, when the Health Literacy Working Group at the U.S. Department of Health and Human Services (HHS) decided to sponsor the National Action Plan to Improve Health Literacy, we knew we were charting new territory. To our knowledge, no one else had tried to write a plan for health literacy improvement [...]
Health Literacy By Design: The “User-Interface” of Healthcare
Posted in Health Literacy, Patient Communication, Patient Education, patient engagement, patient experience, Patient-Centered Care, tagged Agency for Healthcare Research and Quality, Communication, Health care, Health literacy, Literacy, Michael Wolf, patient engagement, Patient Experience, Rima Rudd on October 24, 2011 | Comments Off
Michael Wolf, PhD, MPH- The role of a patient requires more than the ability to read and manipulate numbers to manage health and move through the healthcare system. Instead, a global set of skills are necessary to access health services, comprehend text and numbers, speak up and engage with healthcare professionals, understand and recall spoken [...]
Instant Access & Old Faulty Assumptions
Posted in Health Literacy, Patient Communication, Patient Education, patient engagement on October 19, 2011 | Comments Off
Dr. Rima Rudd- The development and diffusion of communication technologies has increased expectations in all sectors of our lives, including the health sector. The web is ever-present; smart phones and computers are ubiquitous. We are urged to go to a particular site, to tweet, to post, to instant message, and to engage [see you online]. [...]
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