KevinMD – A couple weeks ago, author and blogger, Dave deBronkart discussed the uncertainty and frustration surrounding patient diagnosis, stating “People who want certainty – physicians or patients – are kidding themselves. And if we expect docs to be perfect, it’s a setup for dysfunction”. DeBronkart himself is a cancer survivor with a 50% chance [...]
Archive for the ‘empathy’ Category
Expecting doctors to be perfect is a setup for dysfunction
Posted in empathy, Health Literacy, Patient Communication, patient engagement, patient experience, Satisfaction, tagged Cancer survivor, Communication, Conditions and Diseases, Dave deBronkart, e-Patient Dave, KevinMD, patient engagement, Patient Experience, Shared Decision-Making on December 15, 2011 | Comments Off
NYT: Can real doctors practice medicine from the desktop?
Posted in Bedside manner, behavior change, empathy, Evidence-Based Medicine, Internet, Internet Use, Patient Communication, patient engagement, Science-Based Medicine, Technology, tagged Communication, Desktop computer, Doctor of Medicine, Medicine, New York Times, Technology on April 7, 2011 | Comments Off
The New York Times- Last week, the paper of record’s Well Blog posted a story on the rise of “desktop medicine”—a term to describe using computers to help diagnose and determine preferred treatment options. Many doctors, the article explained, lament the shift from bedside care to computers. They feel something has been lost in the [...]
When Comfort is the Cure
Posted in behavior change, Clinical Outcomes, empathy, End-Of-Life, Patient Communication, patient engagement, patient experience, Satisfaction, tagged Alzheimer's disease, Bedside manner, Chicago, Communication, health, New England Journal of Medicine, Nursing home, Patient Education, patient engagement, Patient Experience, University of Chicago on March 31, 2011 | Comments Off
…Just when I thought Arizona would legislate itself into least-favored state status, there was this article by Pam Belluck in the NY Times. The quick summary: Beatitudes nursing home in Phoenix is an outlier in the care of patients with Alzheimer’s dementia, because the staff there are empowered to give the patients what they want. [...]
Top 5 Most Viewed Posts of 2010
Posted in empathy, Health Literacy, Internet, Internet Use on December 29, 2010 | Comments Off
The end of the year is almost here and it’s time to look back on some of our most popular posts of the year. Here’s a quick look at the posts our readers visited the most this year. 5) When Empathy is the Only Treatment Left- An examination of a startling essay on the importance [...]
Happy Holidays from Engaging the Patient and Emmi Solutions
Posted in Emmi Solutions, empathy, patient engagement, tagged Emmi Solutions on December 23, 2010 | Comments Off
Is This Normal? A Story of Customer Loyalty Efforts Gone Too Far
Posted in empathy, Patient Communication, patient engagement, patient experience, Satisfaction, tagged Communication, Emotional Connection, Health care system, informed patient, Patient, Patient Experience, Running a Hospital, Shared Decision-Making on December 9, 2010 | Comments Off
Running a Hospital- A recent story from the must-read blog of Paul Levy, CEO of Beth Israel Deaconess Medical Center in Boston examines the way healthcare systems try to keep their patients from leaving. The story is of a patient who is referred to a dermatologist with a poor online reputation. When the patient selected [...]
Engage With Grace
Posted in Bedside manner, empathy, End-Of-Life, patient engagement, tagged Atul Gawande, Emotional Connection, End-Of-Life, health, Hospital, patient engagement, Patient Experience, TedMed on November 9, 2010 | Comments Off
Below is the full text of Alexandra Drane’s compelling talk at TedMed courtesy of The Health Care Blog. Alex is the President of Eliza (full bio here) and was a guest blogger for Engaging the Patient back in July. You can read her piece “Connecting with Soul” here. So when I heard that I was [...]
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